I rented a Giant full suspension mountain bike from Chile Pepper Bike Shop during our stay in Moab, Utah. I was very impressed with the quality of the bike and the staff's sincere concern that I have an excellent experience. They took time to recommend bike routes based on my ability and expectations and the bike they provided was outstanding for the trail conditions. They even provided guidance for how to transport the bike safely that we now use with all of our own bikes. Highly recommended!
Great, professional and friendly service, top class equipment and very helpful advice on trails. Definitely 5 stars
Great bike shop! First time Moab trail riders. Got set up with nice bikes and got advice on the Dead Horse State Park Trails. Weren't sure we were up to it as we're mostly city trail riders. Great experience! Got even better as the day went by and we got more comfortable riding on the rocks. (59 year old guy and 58 and 59 year old women)
Returns went just as smoothly with a quick friendly chat about the rides and how I liked the bike, no hassle or issues with the few scratches the bike had accumulated through my riding.
From phone reservations to a slightly late rental pick up, Chile Pepper was friendly, knowledgeable and smooth through all my interactions with them.
Definitely go for the insurance, it's $10 for the entire rental and sooo worth it for dings and scrapes that are bound to happen.
See you next time, Chile Pepper!
I've never known any business to get 4.9 stars, but i can see why this place does. Super friendly staff, great service. Sure it's the only bike shop I've been to in Moab but I see no reason to go anywhere else.
Rented a 27.5+ Salsa for a weekend of summer riding and had a speedy evening checkout with a good (but not condescending) overview of the bike and the surrounding trails. Bike came with tube and repair kit and staff was helpful with trail recommendations and notes about the specific bike I was renting.
Chile Pepper Bike Shop is a US Bicycle Store based in Moab, Utah. Chile Pepper Bike Shop is located at 702 S Main St #2, Moab, UT 84532, USA.
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